Shipping Policy – The Handloom Silk

At The Handloom Silk, we are committed to delivering your orders safely and on time. Please read our shipping policy carefully before placing your order.

Order Processing

• All orders are processed within 1–3 business days after confirmation of payment.

• Orders placed on weekends or public holidays will be processed on the next working day.

• Customized or made-to-order products may require additional processing time.

Shipping Within India

• We offer shipping across India through trusted courier partners.

• Estimated delivery time: 3–7 business days depending on the location.

• Delivery timelines may vary during festivals, sales, or unforeseen circumstances.

International Shipping

• We ship selected products internationally.

• International delivery usually takes 7–15 business days depending on the destination country and customs clearance.

• Customers are responsible for any customs duties or import taxes applicable in their country.

Shipping Charges

• Free shipping may be available on selected orders or promotional offers.

• Shipping charges, if applicable, will be displayed at checkout before payment.

Order Tracking

• Once your order is shipped, you will receive a tracking ID via email or WhatsApp/SMS.

• Customers can track their shipment through the courier partner’s website.

Delivery Attempts

• Courier partners will usually make multiple delivery attempts.

• If the package remains undelivered due to incorrect address or unavailability of the customer, additional shipping charges may apply for re-dispatch.

Damaged or Missing Packages

• If you receive a damaged package or if items are missing, please contact us within 48 hours of delivery with photos and order details.

• We will assist you in resolving the issue as quickly as possible.

Delays

• While we strive to deliver on time, delays caused by weather conditions, courier issues, natural calamities, or public holidays are beyond our control.

Contact Us

For any shipping-related queries, contact us:

The Handloom Silk
📧 Email: info@thehandloomsilk.com
📞 Phone: +91-6388252138